Short answer
Your first billing statement will be issued shortly after the transfer date.
What’s happening
After your loan transfers, the new servicer generates billing statements according to its regular statement cycle.
What to expect / What to do
Once your loan is available online, you may log in to view your statement as soon as it is posted.
If you do not receive a statement within a reasonable timeframe, visit the Get Help section of your servicing website for assistance.
Contact us if…
You have not received your billing statement and need help locating it.
This article is for general information only and does not change the terms of your loan.
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